Information We Collect

Personal Information

We may collect personal information such as your name, contact details, date of birth, nationality, and identification documents. This information is collected when you create an account, request access to services, or communicate with us.

Financial Information

We collect financial information, including account details, transaction history, investment preferences, and other relevant data to provide our services and manage your account..

Technical Information

We gather technical information such as IP addresses, browser type, device identifiers, and other metadata related to your use of our website and services.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies collect information about your browsing behavior, which helps us personalize content and advertisements.

How We Use Your Information

Providing Services

Your personal and financial information is used to provide the services you request, manage your account, process transactions, and communicate with you regarding your account and our services.

Improving Our Services

We use the information collected to improve our services, develop new products, and enhance the user experience on our website.

Marketing and Communications

With your consent, we may use your information to send you promotional materials, newsletters, and other communications related to our services and offers.

Legal Compliance

We may use your information to comply with legal obligations, such as anti-money laundering regulations, and to respond to lawful requests and legal processes.

Sharing Your Information

With Third Parties

We may share your information with trusted third parties who assist us in providing services, such as payment processors, IT service providers, and marketing agencies. These parties are contractually obligated to protect your information and use it only for the purposes specified by us.

Legal Requirements

We may disclose your information if required by law, regulation, or legal process, or if we believe such action is necessary to protect the rights, property, or safety of Regency Private Bank, our clients, or others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such changes and the choices you may have regarding your information.

Data Security

We implement robust security measures to protect your personal and financial information. These measures include data encryption, secure access controls, and regular security audits. While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Access and Update Your Information

You have the right to access and update your personal information held by us. You can do this by logging into your account or contacting us directly.

Withdraw Consent

If you have provided consent for specific uses of your information, you may withdraw that consent at any time by contacting us. Please note that withdrawal of consent may affect our ability to provide certain services.

Opt-Out of Marketing Communications

You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in our communications or by contacting us directly.

Request Deletion of Information

You may request the deletion of your personal information, subject to certain legal and contractual obligations. We will comply with such requests in accordance with applicable laws.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

International Data Transfers

Regency Private Bank operates globally, and your information may be transferred to and processed in countries outside your country of residence. We take appropriate measures to ensure that your information is protected in accordance with this Privacy Policy and applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any significant changes and provide you with an opportunity to review the updated policy before it becomes effective.